Credit Controller job at Rentokil Initial

Organization:

Rentokil Initial

About the Organization:

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Job Description

Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
• We operate in over 65 countries and we are ranked in the top 3 in 63 of those.
• We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
• Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
• Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa, Sub Sahara and Australia.
We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.
You would be supporting the business in Uganda.

Duties and Responsibilities

• Keep a log of all correspondences with customers by updating your debtors register with relevant commentary every time. Complete all required actions of the Dunning Process timely

• Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover

• Anticipate developments, and identify accounts that may require special attention and flag them early

• Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries

• Undertake reconciliations, and compile documentation and necessary reports for necessary action by management

• Maintain accurate individual records and performance statistics for the debtors in your portfolio

• Obtain sufficient information to assess the risk of new and existing customers

• Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader

• Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information, the target being timely collections and query resolution

• Provide accurate advice on debt management, queries, VAT issues etc

• Involvement in the reconciliations analysis of ledger accounts and invoicing history

• Liaise with invoicing team on Credit Control queries for prompt resolution

• Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems

• Undertake ad-hoc responsibilities as required

• Do you have what it takes? If you want to be considered for this role you will need:

• Relevant Tertiary Education advantageous in accounting field

• Proficient in English - written and spoken

• Credit Control skills is an added advantage and experience minimum 1 year

• Customer Care experience advantageous

• Numerical acumen

• Computer literate